Summary Join CHANEL's After Sales team at the Piscataway, NJ facility as a Watch Repair Artisan responsible for inspection, diagnosis, repair, maintenance, and overhaul of client-owned and CHANEL-owned watches. You will perform testing and quality control, manage spare parts inventory and claim system data, and collaborate with coordinators and management to ensure timely, high-quality repairs. Responsibilities Perform physical inspection, testing, and diagnosis of CHANEL watches Execute battery service, maintenance, and total revision for mechanical and quartz movements Disassemble, assess, repair, clean, oil, assemble, and polish watch components Complete final testing and quality control including time accuracy, beat error, amplitude, power reserve, and water resistance Update diagnostic and repair records in the claim management system and track spare parts consumption Pick parts, support inventory control, and assist with replenishment of spare parts and materials Communicate diagnoses, technical quotations, and repair lead times to coordinators and management Report authenticity and quality issues and help maintain SOPs to improve workshop efficiency Maintain a clean, organized workshop and ensure equipment is in good working order Requirements 5+ years' experience repairing luxury timepieces, including mechanical movements and quartz Formal watchmaking training or equivalent experience High-level experience with automatic chronographs and mechanical movement servicing Experience with 18K gold polishing and light polishing of watches Computer literate with experience entering data for claims and repairs Strong problem-solving, attention to detail, organization, and teamwork skills Able to stand for extended periods and lift up to 20 lbs Available to work on-site five days per week (Monday-Friday) #J-18808-Ljbffr Brobston Group LLC
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